FAQ
Common questions
Short answers, no jargon.
What does Lifesweeper do?
It finds the companies that have your email address, then helps you unsubscribe, cancel or close the ones you don't want.
Can you read my emails?
No. We only see who sent an email, the subject line, the date and any unsubscribe link. Never the message or attachments.
Which email accounts work?
Most of them. Gmail and Outlook use one-tap sign-in. iCloud, Yahoo and custom domains connect with an app password. If yours doesn't work, tell us and we'll add it.
How long does a scan take?
Usually a few minutes. You can close the tab - we keep scanning and it'll be ready when you come back.
What does it cost?
Your first scan is free and includes 20 cleanups. Lifesweeper Complete is A$12.95 once — no subscription — and unlocks everything for one inbox. Lifesweeper Pro is A$7.95 a month or A$59.95 a year, and adds multiple inboxes, deeper scans and ongoing monitoring.
Do you unsubscribe for me?
Where the sender allows one-click unsubscribe, yes. Where they don't, we open the right page and keep track of it. Either way we don't call it done on the spot: we re-check your mailbox for their confirmation, then watch for 14 days of silence, and escalate senders who keep emailing. See How we verify.
How far back do you scan?
The first scan covers the last two years, which catches almost everything. Pro can go back up to five years for a deeper sweep.
What's in my dashboard?
Home shows your score and what needs doing. Newsletters lists everything sending you marketing, with its category, how many emails it has sent and how often. Accounts lists the companies holding an account for you. Exposure covers public info, online presence and data leaks. Each list has All and Completed tabs.
What are the identity and exposure checks?
We check your email address against known data breaches, look for public listings that expose your details, and can run a deep username sweep across public sites. Each finding comes with removal steps written for that specific company.
Can I connect more than one inbox?
Yes, on Pro. Each inbox gets its own dashboard and you switch between them from the selector at the top.
Can I delete everything?
Yes. In Settings you can clear your results or delete your whole account. It happens straight away.
Do you sell my data?
Never. We make money from plans only.